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What does MobileLWP include?

Award-Winning App
Our lone worker protection app is a convenient solution to lone worker monitoring – with no additional devices needed
GPS Locations
Gain full visibility of your lone workforce with real-time live mapping to track lone worker safety with the devices GPS technology
BS8484 Accredited
MobileLWP is accredited with British Standard 8484; 'Code of Practice for the provision of lone worker device services’, ensuring safety
Routine Welfare Check
The lone worker protection app offers an automated timer activated by the lone worker to notify administrators of regular monitoring intervals
Manual Panic Alarm
Lone workers can discretely raise a panic alarm by pressing the handsets hot key multiple times. This will alert dedicated emergency contacts
Automated Panic Alarms
If an RWC expires without a lone worker responding, our lone worker protection app will automatically send a panic alarm notifying administrators
Email & SMS Notifications
Panic alarms automatically trigger email & text alerts to designated recipients, which can be customised in the lone worker protection app.
NFC Functionality
MobileNFC, lone workers can check in/out of designated locations notifying administrators of their arrival/departure and time at location for lone worker safety
Open Audio Facility
Our lone worker system will dial a preassigned number when a panic alarm is activated, allowing an administrator to listen to the situation to aid lone worker safety

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Why Do I Need Lone Worker Protection?

Peace of mind

We understand the importance of lone worker protection. Our industry renowned lone worker safety monitoring application safeguards the welfare of you lone workers, whilst also helping for Health & Safety legislation.

With our smartphone app, your lone workers can:

  • Raise a Panic Alarm with a discrete button press
  • Place themselves into a Welfare Session
  • Start welfare sessions with the simple tap on an NFC tag (optional)
  • Set their own Timed Welfare Check-in intervals
  • Crystal Ball’s mobile Lone Worker Protection (MobileLWP) is tested to BS8484, meaning that you can be assured that you lone workers are getting exceptional protection. Workers will be monitored in line with the latest legislation.

Pro-active rather than Re-active

You need to stay ahead of the game when protecting your lone workers.

That’s why unlike most lone worker safety systems, MobileLWP uses pro-active triggers to alert when a lone worker fails to check in, alerting your administrators instantaneously. Our lone worker app provides:

  • Audio & visual alert displays on screen to monitoring team
  • Email alerts to designated recipients immediately that are viewable on PC, laptop, tablet and smartphone
  • The lone worker app automatically dials a preset emergency number so monitoring teams can instantly & effectively listen in and respond accordingly
  • The lone worker app automatically sends an SMS message with location details
  • Self-monitor or outsource to a BS5979 Cat II Alarm Receiving Centre (ARC - use highly trained staff to manage emergency situations and liaise directly with the emergency services)

For a Full List of Features
Download our Lone Worker Protection Guide

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Lone Worker Protection Solutions Compared

Mobile LWP vs Mobile Rescue

A logo that has a basic human drawing on a shield with 'MOBILE LWP' written underneath it.


Live Location Updates

Mobile Phone App with Panic Alarm

Timed Welfare Sessions

Event Audit Log

System, Email & Call Alerts

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24/7 Monitoring Centre

Selected Features of MobileLWP

Monitoring by BS5979 Alarm Receiving Centre

Access to ARC's event call recordings

Access to ARC's Reporting Dashboard 


Compatible with the following Mobile Operating Systems

Android Tracking App logos including Android, BlackBerry, Symbian OS and Microsoft. 

Android 2.0+, Blackberry v5-7.1, Symbian s60 (series3 & 5), Windows Mobile v6.1 and 6.5 Professional

Lone Worker Protection FAQs

What is a Lone Worker Timed Welfare Session?

Our timed routine welfare check-in sessions (RWC) are our pro-active approach to lone worker protection and monitoring. A lone worker will place themselves into an RWC session on the lone worker app by choosing a set time which they need to check-in by to tell the monitoring team that they are ok. If the lone worker fails to check in once set the clock counts down and the timer runs out, then an alarm is automatically raised.  

How does MobileLWP's Panic Alarm work?

Panic alarms are raised on our lone worker app with a discreet and simple press on a set button (usually volume or standby buttons) on the lone worker’s smartphone. This will then automatically raise an alarm to head office via our web-based monitoring portal with the name, location and time of the alert. It will also dial an emergency telephone number (set by the company or lone worker) so that they can listen into the situation and understand the severity. 

Is your lone worker protection solution BS8484 accredited?

We regularly test our solutions against the latest mobile smartphone handsets and have a list of recommended handsets that have been tested and approved to the lone working British Standard 8484 accreditation. If you wish to check if your handset is compatible with MobileLWP and BS8484 then please contact us here 

Start protecting your employees
with our award winning app

Mobile Lone Worker Protection (LWP)

  • Self Managed Solution
  • All lone worker functionality included

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MobileLWP + Mobile Rescue

  • Professionally Managed Solution
  • 24/7 Alarm Receiving Centre

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Companies ensuring lone worker safety with Crystal Ball

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“Crystal Ball has significantly reduced the amount of false emergency calls that were being made.”

Amy Sayer - Office Coordinator
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“I would recommend Crystal Ball to similar businesses as a viable cost-cutting measure;
we have already recommended the system to our sub-contractors.”
Matthew Jones - Control Room Operations Manager
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BT IT logo that has 'BT' written on the right with a sphere that is made from multicoloured circles.


“We have noticed a significant reduction in external telephone calls being made, we can now quickly identify engineer locations and understand who is closest to a job.”

George Buchanan - Head of Engineering
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