We are not just a standard Blackbox vehicle tracking solution. At Crystal Ball we go outside the confines of the vehicle to give businesses a 360° view of their remote workforce performance and offer expert management via our mobile tracking and field service management apps.

We have eliminated the expense of having to implement several dispersed and disconnected solutions to solve lone worker protection, vehicle tracking and field service management by creating a fully integrated single web based workforce management platform and equipment.

Our vehicle tracking metrics include speed, location, heading, journey history, driver behaviour idling time, journey start and end time, Geofence passthroughs and much more.

We can also provide additional data via your employee’s mobile phone tracked handsets. Including most of the metrics mentioned above, as well as location, date and time tagged photographs, digital signature, capture mobile call and SMS activity in real time. NFC time and attendance check-ins as well as the ability to monitor and protect your workforce through our lone worker protection app.

All data, from truck, van and lorry tracking to NFC & lone worker protection can be downloaded into easy to understand report formats.

We use a number of technologies to track, capture, send and report on your data.
For example our Vehicle Tracking systems and Mobile phone tracking solutions use GPS satellite communication to track locations and movements, with GPRS and the mobile phone networks to transfer this location data back to our software solution that sits in the cloud.

We also make use of the latest Mobile Phone technologies such as NFC (Near Field Communication), built in cameras, and touch screens to capture time and attendance, photographic evidence and proof of delivery.