Why Do I Need MobileTrack?

Total Fleet Visibility

If vehicle tracking is not an option for your business, because maybe part of your fleet is privately owned vehicles (grey-fleet), or if you want to extend the visibility you get from vehicle tracking to employees outside of their vehicles, then mobile phone tracking is the best option. Why?

  • Because it tracks the same basic metrics as vehicle tracking
    (Speed, Location, Time on Site, Speeding, etc)
  • It can use GeoFences to count visits in and out of specific locations drawn on the map
  • You receive alerts when specific events happen (speeding, excessive idling)
  • You can analyse historical journey reports

Beyond the fleet - Employees in the Field  

When Vehicle Tracking stops, our mobile tracking takes over and even if employees venture indoors our (optional) Near Field Communication (NFC) solution's check-ins take over. 

  • Mobile Tracking can track user movements on foot as well as in their vehicles
  • NFC Check-ins gives you an accurate, quick, & easy to use time and attendance solution
  • Historical journey reports can be downloaded or automatically emailed on scheduled dates

For a Full List of Features 
Download our MobileTrack Brochure

How does Mobile Tracking work?

  • Mobile Phone Tracking Real-time Locations

A cost-efficient alternative to vehicle tracking

Using the smartphone’s GPS technology, our app transmits location and journey data to Crystal Ball’s web-based field service management system. The system then displays this “live” location data on our Google Map interface, with a supporting suite of journey reports which can be exported to MS Excel.

Management Dashboard 

displays fleet statistics in real-time, with the ability to compare data over selected time periods (days, weeks, months, or specific date ranges).

Automated Timesheets

delivers accurate data that can be used for wages, overtime, or billing time to customers.

Alarms and Alerts

notifies management and supervisors of specific events by email - such as vehicles speeding or entering / exiting geofenced locations

MobileTrack Products Compared

MobileTrack Lite vs MobileTrack Pro

MobileTrack Lite

Live Location Updates

5 minute update intervals

Snail Trails/Journey Playback

Scheduled Reports

Historical Reports

MobileTrack Pro

Live Location Updates

3 minute/Turn by Turn/Heading update intervals


Snail Trails/Journey Playback

Scheduled Reports

Historical Reports

Compatible* with the following Mobile Operating Systems

Compatible Mobile Operating Systems 

*Android 2.0+, Blackberry v5-7.1, Symbian s60 (3 & 5), Windows Phone v6.1 and 6.5 Professional

MobileTrack FAQ's

To track your mobile phone using Crystal Ball's MobileTrack solution, you would need to install our tracking app on a compatible handset. Once you have installed the application you can then login to our web based tracking portal and view the locations of your mobile devices on our mapping interface, play back journeys, setup alerts and download historical journey or event reports.
GPS or Global Positioning Systems uses the fixes of a number of satellites to pin point the position of a GPS device. This GPS technology has been embedded into most modern smart phones which allows us to leverage the same location, speed, heading data that previously only GPS vehicle tracking units provided. 
Yes our MobileTrack Pro app will record a vehicles journeys similar to a blackbox installed in a vehicle. You can then review these journeys as interactive journey playback animations or via downloadable reports.

Get started from £6 per handset per month

MobileTrack Lite

  • Mobile App - Included
  • One Off Connection Charge - £30 (per handset)
  • System Users - Unlimited
  • Phone Support - Included
  • Email Support - Included

From £6 per month per handset

MobileTrack Pro

  • Mobile App - Included
  • One Off Connection Charge - £30 (per handset)
  • System Users - Unlimited
  • Phone Support - Included
  • Email Support - Included

From £10 per month per handset

Companies succeeding with MobileTrack


LDS Cambridge Case Study


“Crystal Ball was the only company that understood my requirements for a mobile tracking solution that would track my guys on foot

James Neal - Managing Director
Lock It Down Security's Case Study


“Crystal Ball has increased productivity by 20-25% and improved our overall workforce efficiency.”

Barry Good - Operations Director
Bishops Printers Case Study


"Crystal Ball have always listened to what we have requested and there seems to be constant development with the product.”

Nick Murphy - Operations Director