Crystal Ball's Customers

A single web-based platform for all your workforce management needs

Vehicle Tracking Systems

Vehicle Tracking Systems

Run a Business Fleet? Reduce costs, improve productivity & enhance customer service with FleetTracker.

Mobile Phone Tracking

Mobile Phone Tracking

MobileTrack provides additional visibility of mobile workforce productivity inside & away from vehicles

Lone Worker Protection

Lone Worker Protection

Protect your Lone Worker's with our renowned BS8484 Lone Worker Protection mobile app.

Field Service Management

Field Service Management

Optimize your field service teams with data capture & process automation from our field service apps suite.

Improve the visibility of your mobile workforce,
because you can't manage, what you don't measure.

Combat rising fuel costs

Measure private & business mileage, identify MPG inefficiency, reduce excessive idling and eliminate fuelcard abuse to greatly reduce you fuel costs. 

Discover How Vehicle Tracking Can Help Reduce Your Fuel Bills

Increase efficiency & productivity

Understand your drivers' availability at a glance. Automate time consuming daily tasks and streamline your business processes.

Learn how our System Dashboards help identify inefficiencies

Delight Your Customers & Care for Your Employees

Exceed Your Customers' Expectations

Better visibility helps you provide more accurate delivery times, customer billing, and demonstrable proof of delivery that will delight your customer and increase loyalty.

View our customers success stories

Improve Safety & Compliancy

Crystal Ball's Vehicle tracking data helps your business to adhere to key legislation including the Working Time Directive, Duty of Care & Van Tax Laws. Plus our Lone Worker Protection App gives your employees peace of mind there's always someone monitoring their welfare.

Download Employers Guide To Protecting Your Workforce

Frequently Asked Questions

We're not just a vehicle tracking solution. At Crystal Ball we go outside of the confines of the vehicle, to give companies a 360 degree view of their remote workforce performance through our mobile phone tracking and field service management apps.

We remove the expense of having several dispersed solutions to solve the problems of lone working protection, vehicle tracking and field service management by merging them in one single easy to use workforce management platform. 
We provide reporting and alerting on all of the common vehicle tracking metrics such as speed, location, heading, journey history, driver behaviour, idling time, journey start and end times, Geofence passthroughs, plus much more. As well as these metrics, we can provide additional data through your employees mobile phone handsets.

These include, most of the metrics above plus, location, date and time tagged photographs,  digital signature capture, all mobile call and SMS activity in real-time. NFC time and attendance check-ins plus the ability to monitor and manage your lone workers welfare through our lone worker protection app

This data can be downloaded in report format and in certain cases email alerts can be sent when specific events take place.
We use a number of technologies to track, capture, send and report on your data.
For example our Vehicle Tracking systems and Mobile phone tracking solutions use GPS satellite communication to track locations and movements, with GPRS and the mobile phone networks to transfer this location data back to our software solution that sits in the cloud.

We also make use of the latest Mobile Phone technologies such as NFC (Near Field Communication), built in cameras, and touch screens to capture time and attendance, photographic evidence and proof of delivery.

Our Solutions Benefit Businesses Of All Sizes

Loy Surveys Case Study

Small

“Crystal Ball has significantly reduced the amount of false emergency calls that were being made.”

Amy Sayer - Office Coordinator
Prosec Security Case Study

Medium

“I would recommend Crystal Ball as a viable cost-cutting measure to similar businesses.”

Matthew Jones - Control Room Manager
Scobie McIntosh Case Study

Enterprise

“Crystal Ball has increased the level of customer service we can offer providing customers with ETA's and location updates.”

Dave Perry - General Manager